User experience (UX) audit
An audit is the fastest way to learn why a website or system underperforms. We review it through the user's eyes, combine that with analytics and tell you what to change first.
Delivered by Belownil®, a design and technology studio in Lithuania working with businesses across Europe.
Who it is for
- Websites with traffic but few inquiries
- Internal systems staff struggle with every day
- Before a redesign, so you know what is worth keeping
What is included
What you get
Heuristic evaluation
Navigation, forms, content clarity, mobile, accessibility against WCAG.
Data analysis
Google Analytics and session recordings: where users leave and what they try to do.
Conversion path review
From first visit to inquiry or purchase, every step.
Prioritised list
Concrete changes with expected benefit and effort so you know where to start.
Portfolio
Projects where we did this
How we work
Project flow
Data
Access to analytics, discussion of goals.
1
Evaluation
Methodical review, analysis of user sessions.
2
Report and presentation
Findings, examples and a prioritised plan, presented live.
3
Technologies
Figma
FAQ
Your questions, answered
Other services in this area
1
How long does an audit take?
1 to 2 weeks from getting access.
2
Can you also implement the changes?
Yes, an audit usually flows into design and development with the same team.
3
Do we need analytics?
No, but conclusions are sharper with data. If there is none, we help set it up.
